Opening an account requires a credit applica-
tion to be on file for the account. We also
require a copy of your current state
physician’s license and a copy of your DEA
registration form. Copies must be legible
and in your file before orders can be
processed.
PAYMENT TERMS:
Your terms and pricing
options are noted on each invoice.
RETURNS:
Full credit is given for merchan-
dise shipped in error by us. All other returns
must be approved through Customer Service.
A complete explanation of our return policy
is included in each Oncology Supply catalog
for your convenience and reference.
SHIPPING:
All orders are processed the day
they are received. Any exceptions to this will
be noted at the time the order is placed.
The minimum order for prepaid freight is
$150.00. Packages are marked “Refrigerate”
if the contents have been shipped on ice or
require refrigeration upon arrival. The drugs
requiring refrigeration are identified in
the catalog for your convenience. Any
discrepancies, shortages or damages must
be reported within 48 hours of receipt
– NO EXCEPTIONS.
ORDERS:
You can place orders through
Customer Service by calling 800.633.7555
or faxing to 800.248.8205. You can also visit
us online at
PRICE:
All prices are subject to change
without notice; however, we will do our best
to inform you of price changes as they occur
via customer service, email or notices on our
website.
Oncology Supply is the sole distributor for
I
NTERNATIONAL ONCOLOGY NETWORK (ION).
Oncology Supply
guarantees the
integrity
of the origin of all
pharmaceutical products
we sell.
PO Box 2001 2801 Horace Shepard Drive
Dothan, AL 36303-1038
800.633.7555 Phone 800.248.8205 Fax
Policy Summary
